FAQ

1. How can I return a product or submit a complaint?
Click here.

2. Where can I find my invoice?
We send the proof of purchase only in electronic form, via an automated email.

3. There is an error on my invoice. How can I correct it?
Please email us at shop@euroelectronics.eu and include your invoice number in the message.

4. Is the product I selected available?
You can check the availability of products in stores and the shipping warehouse directly on our website. Detailed information is displayed on the selected product page.

5. How can I check the status of my order? When will my order be shipped?
After placing an order, you will receive confirmation emails regarding order receipt, packaging, and shipment. These emails will be sent from shop@euroelectronics.eu.

Please check your SPAM folder if you do not receive the email.

6. Do we ship outside of Poland?
Please place your order on one of our international stores: